CasinoUK.Expert ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website at casinouk.expert ("the Website"). This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
- CasinoUK.Expert is the data controller responsible for your personal data collected through this Website.
- If you have any questions about this Privacy Policy or our data practices, you can contact us at: [email protected] or via our Contact page.
2. What Data We Collect
We may collect and process the following categories of personal data:
2.1 Data You Provide Directly
- Contact form submissions: When you use our contact form, we collect your name, email address, subject selection, and message content.
- Email correspondence: If you email us directly, we collect your email address, name (if provided), and the content of your message.
2.2 Data Collected Automatically
- Usage data: We collect information about how you interact with the Website, including pages visited, time spent on pages, links clicked, and referring URLs.
- Device and browser data: We collect your IP address, browser type and version, operating system, screen resolution, and device type (desktop, mobile, tablet).
- Cookie data: We use cookies and similar tracking technologies to collect data about your browsing activity. For full details, please see our Cookie Policy.
- Location data: We may collect approximate geographic location based on your IP address (country and region level only).
2.3 Data We Do Not Collect
- We do not collect financial information, gambling account details, payment card numbers, or any sensitive personal data as defined by the UK GDPR.
- We do not require you to create an account or register to use the Website.
3. How We Use Your Data
We use the personal data we collect for the following purposes:
- Responding to enquiries: To reply to messages you send via our contact form or email (legal basis: legitimate interest).
- Website analytics: To understand how visitors use our Website, identify popular content, and improve the user experience (legal basis: legitimate interest).
- Affiliate tracking: To track referrals to third-party casino websites through our affiliate links, enabling us to receive commissions for successful referrals (legal basis: legitimate interest).
- Technical operation: To ensure the Website functions correctly, maintain security, and diagnose technical issues (legal basis: legitimate interest).
- Legal compliance: To comply with applicable laws, regulations, and legal processes (legal basis: legal obligation).
4. Cookies and Tracking Technologies
- We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and support our affiliate partnerships.
- We use the following categories of cookies: essential cookies (required for the Website to function), analytics cookies (to understand usage patterns), affiliate tracking cookies (to track referrals to partner casinos), and preference cookies (to remember your settings).
- For comprehensive information about the specific cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.
5. Third-Party Services
We use the following third-party services that may collect or process your data:
- Google Analytics: We use Google Analytics to analyse website traffic and user behaviour. Google Analytics uses cookies to collect anonymous usage data. Google's privacy policy is available at policies.google.com/privacy. We have enabled IP anonymisation to protect your privacy.
- Affiliate networks: When you click on an affiliate link, the partner casino's affiliate tracking system may place a cookie on your device to record the referral. Each casino operator has its own privacy policy governing how it handles your data.
- Cloudflare: We use Cloudflare for content delivery, performance optimisation, and security. Cloudflare may process limited technical data (IP address, device information) to provide these services. Cloudflare's privacy policy is available at cloudflare.com/privacypolicy.
- Google Fonts: We use Google Fonts to display web fonts. Google may collect your IP address when fonts are loaded. Google's privacy policy applies.
6. Data Sharing
- We do not sell, rent, or trade your personal data to third parties for marketing purposes.
- We may share your data with third-party service providers who assist us in operating the Website (such as hosting providers and analytics services), but only to the extent necessary for them to perform their services and subject to appropriate data protection agreements.
- We may disclose your data if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
7. Data Retention
- Contact form data: We retain contact form submissions and email correspondence for up to 24 months from the date of your last communication with us, after which they are securely deleted.
- Analytics data: Website analytics data is retained for up to 26 months in aggregated, anonymised form.
- Cookie data: Cookie retention periods vary by type. Please see our Cookie Policy for specific durations.
- We review our data retention practices annually and delete data that is no longer necessary for the purposes for which it was collected.
8. Your Rights Under UK GDPR
Under UK data protection law, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to erasure: You have the right to request that we delete your personal data, subject to certain conditions.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to object: You have the right to object to the processing of your personal data for certain purposes, including direct marketing.
- Right to withdraw consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.
- To exercise any of these rights, please contact us at [email protected] with the subject line "Data Protection Request". We will respond to your request within 30 days.
- If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9. Data Security
- We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.
- Our security measures include SSL/TLS encryption for all data transmitted between your browser and our servers, secure hosting infrastructure, access controls limiting who can view personal data, and regular security reviews.
- While we take reasonable steps to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.
10. Children's Privacy
- The Website is intended for individuals aged 18 years and over only. We do not knowingly collect personal data from anyone under the age of 18.
- If we become aware that we have collected personal data from a person under 18, we will take immediate steps to delete that data.
- If you believe that we may have collected data from a minor, please contact us immediately at [email protected].
11. International Data Transfers
- Some of our third-party service providers (such as Google and Cloudflare) may process your data outside the United Kingdom and the European Economic Area.
- Where data is transferred internationally, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner, or transfers to countries that have been deemed to provide an adequate level of data protection.
12. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
- Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
- Material changes to this policy will be highlighted at the top of this page for a reasonable period following the change.
13. Contact Us
- If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have a concern about how we handle your data, please contact us at:
- Email: [email protected]
- Subject Line: "Privacy / Data Protection"
- Contact Page: casinouk.expert/contact/
- We aim to respond to all data protection enquiries within 30 days.